Steps to rectify the problem

  • Relaunch the #spectrum TV app by visiting the Home menu on your #Roku player
  • To resolve the errors, the user needs to check the system updates
  • You can also uninstall the existing applications and perform an #OS update as well
  • A quick restart of the device can be done - unplug the device and try connecting the cables once again
  • Verify the HDMI port connections between the TV and your  Roku Device
  • The Internet Service Provider may have to be contacted at times
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